Don is a consultant working with the Social Care Institute for Excellence (SCIE), government departments, the devolved Administrations and national social care organisations. He has helped SCIE and other bodies develop participation strategies with organisations of people using services and carers. He has worked on a range of policy, implementation and workforce topics, including the reviews of social work roles and tasks in England, Scotland and Northern Ireland, commissioning and personalisation developments, and workforce development strategies to support new policies for children and adults, as well as assisting the work of the All-Party Parliamentary Social Care Group

Following 20 years in Oxford and Kent Social Services Departments, Don was for 7 years Deputy Chief Inspector in the Social Services Inspectorate at the Department of Health. Moving in 1996 to the former National Institute for Social Work (NISW), he was involved with setting up the four UK Social Care Councils, the Topss England National Training Organisation, and SCIE. He is a Trustee of the Residential Forum, and a past Board member of NCH Action for Children, the older people's charity MHA Care Group, and MCCH, which provides community services for people with mental health problems and learning disabilities. Don was awarded an MBE for his services to social care in 2005.

Don chairs the Remuneration Committee as well as the Alcohol Programme Advisory Group. He is a member of the Empowerment Strategy Group.

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