New care system must be fair, transparent and sustainable

Sue Collins, Programme Manager, Joseph Rowntree Foundation:

"We welcome the Prime Minister's commitment in the Queen's speech to reform the current adult care system. However, our evidence shows that for any new system to work it must be fair, transparent and sustainable.

Too many users of the current system are left in the dark to struggle with inadequate services. At the moment many older people who choose to remain independent, and can afford to fund their own care, do not receive any advice, information or advocacy.

The new system of care must be workable for all users – both current and future – and must ensure quality services for all."