Visually impaired people have historically been given a low priority by social services departments. Poor practice and weak inter-agency collaboration have characterised the registration process - the commonest route to information, assessment, and help. Assessing individual need is central to community care policy.
A study based at the University of Southampton found that there is little indication that the key issues are being addressed at strategic level. However, aspects of good practice identified in some localities point to ways of improving visually impaired people's access to an appropriate assessment of their social support needs.