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A review of how and why older people became involved in developing a range of policy and planning initiatives.

The involvement of older people in planning and evaluating services is high on the agenda for many organisations.

Using five different case studies, this report:

• maps out the ways in which older people got involved, offering ideas for other organisations and for older people themselves; 
• explores the key issues that need consideration;
• draws out good practice from the schemes studied;
• highlights how older people took part because they wanted to make a difference, not just as a way to pass the time.

The schemes included: a group which set up care services for older people; a Citizen’s jury which developed policy for older people; a project to meet the diverse needs of older people in one area; a scheme to provide accessible repair and maintenance services; and an initiative to design a house for older people.