Care and communication

Care and communication

Understanding how more effective communication and better care can lead to better quality of life for older people.

Contacts

Programme Manager
Research Administrator
01904 615967

A series of projects focusing on practice issues in the care of older people - including those with learning disabilities, dementia, or both.

Because of the unique nature of the relationship between JRF and the care services provided by the JRHT, we are able to put into practice many of the initiatives and good practice guidelines indicated in our research. Conversely, the concerns and issues communicated by our own practitioners and residents can suggest areas for further research and development.

These projects aim to influence front-line practice at least as much as high level policy.

Key issues

  • Involving older people in decisions that affect them is essential for improving service provision.
  • We need to develop innovative methods to enable communication and involvement. Good practice in care homes is as important at night time as during the day.
  • Pain is frequently not recognised and can often be quite easily addressed.
  • Flexible skill mix in care homes can improve quality of care and potentially make savings.

Overview

Dementia and older people with learning difficulties

The impact of dementia on people with learning difficulties is an under-researched area. We have completed work on staff awareness and training around pain, and have produced a new practice resource pack for those supporting people with learning difficulties and dementia, Supporting Derek.

Communication

A recent JRF study suggests that Talking Mats, a simple low-tech tool, can significantly improve communication - even for those with moderate or severe dementia. Another study looked at Talking Mats as an aid to involving family carers and people with early stage dementia in decision-making. JRF has also funded training on Talking Mats for care home staff across the UK for care home staff.

Good practice in care homes

Recent topics have included: 

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