He is a consultant in social work and social care, and works with the Social Care Institute for Excellence (SCIE), the College of Social Work and other national social care bodies, user-led organisations, government departments and the devolved Administrations. He has worked on law reform, policy, implementation and workforce topics, including reviews of social work roles and tasks in England, Scotland and Northern Ireland, health and social care integration, and workforce development strategies to support new policies for children and adults.
Following 20 years in Oxford and Kent Social Services Departments, Don was for 7 years Deputy Chief Inspector in the Department of Health’s Social Services Inspectorate. Moving in 1996 to the former National Institute for Social Work (NISW), he was involved with setting up the four UK Social Care Councils, the Topss England National Training Organisation, and SCIE.
He is Trustee of the Residential Forum, and a past Board member of NCH Action for Children; the older people's charity MHA Care Group; MCCH, providing housing and work services for people with mental health problems and learning disabilities; and the Maidstone Community Support Centre. Don was appointed MBE in 2005 for his services to social care.