Creating Jobs? The employment potential of domiciliary care

Janet Ford, Deborah Quilgars and Julie Rugg

Using three case study areas, this report looks at the extent and nature of employment within domiciliary care and identifies two labour markets broadly differentiated by pay, training and supervision.

It explores how these conditions result from factors such as market competition, purchasers' decisions, the importance of women in care work, unionisation, and budgetary pressures, and examines the likely future demand for care workers. A survey and interviews with care workers reveals that - despite sometimes poor employment conditions - they maintain a strong commitment to caring.

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