Energy advice to tenants: does it work?

John Walker and Nigel Oseland

This is the first systematic study of the effectiveness of giving energy advice to tenants in social housing.

The study evaluates an initiative focusing on low-cost and no-cost measures for increasing energy efficiency. The researchers conclude that, whilst energy advice is effective with owner-occupiers, it appears to have little impact on tenants in social housing, unless linked to physical improvements. There were some gains, however, in a greatly increased take-up of Home Energy Efficiency Scheme grants and reductions in condensation.

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