Tackling anti-social behaviour: Action frameworks

This is the completely updated second edition of the very successful Tackling anti-social behaviour action frameworks.

It presents two action frameworks for tackling anti-social behaviour: one for councillors, board members and tenants; one for housing organisation staff. In separate photocopiable modules, each provides a step-by-step process for identifying problems and developing ways of dealing with them.

The action frameworks can be used to improve:

• Strategic planning and monitoring
• Training and staff development
• Day to day operational work
• Working between different staff and residents within an organisation
• Effective multi-agency work, such as crime and disorder partnerships