Housing advice service: widening access to housing advice

A case for the provision of consistent comprehensive housing advice services across England, Wales and Scotland.


  • There is an opportunity for independent, consistent housing advice services, for all tenures and needs, to be available across all four nations in the United Kingdom.
  • Advice through the services would address housing costs, the complexity of the benefits system, and the unresponsiveness of the current housing system.
  • Set-up costs of the services should be funded by national governments, with running costs split between the government, local authorities and charitable or grant funding.

This is one of four summaries based on a piece of policy development work called Housing and life experiences: policy development. This was commissioned to explore an initial report called Housing and life experiences: making a home on a low income. The reports and summaries are available to download in the related content section below.



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