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Accessibility statement

Everyone should be able to use our website. That's why we work to make it accessible to as many people as possible, across different devices and regardless of ability.

This accessibility statement applies to jrf.org.uk. This website is run by the Joseph Rowntree Foundation (JRF).

How accessible this website is

The JRF website is very accessible — ranking highly out of hundreds of UK charity websites on the Silktide Index, however we know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the ‘Non-accessible content’ section of this statement.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: web@jrf.org.uk

Read tips on contacting organisations about inaccessible websites.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

ARIA

There are elements throughout the site that do not use sufficient ARIA states or properties, making it harder for users with disabilities to understand or interact with the content. This fails WCAG 4.1.2 Name, Role, Value (A).

Iframe

The newsletter subscription iframe HTML element is missing an accessible name, making its purpose harder to understand for screen reader users. This fails WCAG 4.1.2 Name, Role, Value (A).

Tables

There are tables throughout the site that do not have sufficient attributes, making the table data harder to navigate for some users. This fails WCAG 1.3.1 Info and Relationships (A):

  • Some data tables that contain both row and column headers do not use the scope attribute, or id and headers, to identify cells.
  • Some data tables do not contain caption elements.
  • A small number of data tables that contain more than one row / column of headers do not use the id and headers attributes to identify cells.

A small number of data tables can’t be accessed or scrolled when using the keyboard. This fails WCAG 2.1.1 Keyboard (A).

Other issues

Our videos do not include audio description tracks or narrate important visual details, without an audio description users who cannot see the screen miss critical details. This fails WCAG 1.2.5 Audio Description (Prerecorded) (AA).

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

What we are doing to improve accessibility

We have been reviewing the site using automated accessibility auditing software and have been addressing issues in order of importance with our development team. The site has been designed with accessibility as a key principle, and we will continue to raise awareness of accessibility good practice with all content creators to maintain it moving forward.

We are improving accessibility by:

  • raising awareness accessibility awareness across JRF through training and by building advocates for accessibility across different teams
  • developing an internal set of rules and standards (2i check) for producing online content that makes sure our website is accessible, high quality and puts our user's needs first
  • improving comprehension by breaking up dense text with bullet points or shorter sentences — clear, digestible pages improve understanding for everyone
  • maintaining an intuitive navigation free from internal terminology that can often confuse external users
  • prioritising a digital-first approach which means publishing our content as a webpage rather than a downloadable document, as the primary medium
  • making our editorial templates closely match the experience on our website, this way we are bringing accessibility considerations early on into the end-to-end writing and publishing process
  • running regular content audits which include qualitive and quantitative audit factors
  • archiving older legacy material often created with varying publishing standards into an alternative, publicly accessible searchable platform within the Borthwick Institute for Archive’s digital archive.

Preparation of this accessibility statement

This statement was first published on 7 December 2023. It was last reviewed on 28 April 2026.

This website is tested weekly. The testing involves using semi-automated tools.