How do landlords address poverty?

Anna Clarke, Sam Morris and Peter Williams

Welfare reforms are reducing incomes and rents are rising faster than wages and benefit rates. How are landlords responding to the challenges of poverty and deprivation among the population?

This research examined written strategies from 128 housing organisations, and conducted surveys and interviews with 163, to explore some key areas of practice, including:

  • whether addressing poverty is part of their mission, in principle or in practice;
  • the impact on poverty of decisions over where and what to build, including the use of Affordable Rented housing;
  • rent setting;
  • measures to increase tenants’ incomes and reduce fuel bills and other costs;
  • allocation systems and policies concerning who can access different types of housing.
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